Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai +012 345 6789 [email protected]

Terms and Conditions

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Terms and Conditions

Last Updated: 1 September 2026

Welcome to keyholdings.org.

These Terms and Conditions ("Terms") govern your access to and use of the Keyholdings website and, where applicable, the digital, marketing, technology, consulting and related services provided by Keyholdings.

By using this website, submitting an enquiry, requesting a quotation or engaging Keyholdings for services, you acknowledge that you have read and understood these Terms.

If you enter into a separate proposal, service agreement, insertion order, statement of work or other written agreement with Keyholdings, the terms of that agreement will apply to the relevant services. In the event of a conflict, the specific written agreement will generally prevail over these website Terms in relation to those services.

1. About Keyholdings

The website keyholdings.org is operated by:

KEYHOLDINGS LLC FZ

Meydan Grandstand, 6th Floor Meydan Road, Nad Al Sheba Dubai, United Arab Emirates

Trade Licence / Registration No.: [Licence Number] Email: [email protected]

Keyholdings provides digital and technology-related business services to clients in the United Arab Emirates and internationally.

Our services may include, depending on the engagement:

  • digital marketing;
  • performance marketing;
  • search engine marketing;
  • pay-per-click advertising;
  • social media marketing;
  • search engine optimisation;
  • content marketing;
  • email marketing;
  • website development;
  • digital strategy;
  • analytics and reporting;
  • campaign management;
  • technology solutions;
  • consulting; and
  • related professional services.

2. Eligibility

You must be at least 18 years old and have legal capacity to enter into binding agreements to use our paid services.

If you use our website or engage our services on behalf of a company or other organisation, you represent that you are authorised to act on behalf of that organisation.

3. Website Use

You may use this website for lawful business and informational purposes.

You must not:

  • use the website for unlawful or fraudulent activity;
  • attempt to gain unauthorised access to our systems;
  • interfere with website operation or security;
  • introduce viruses, malicious code or harmful technology;
  • attempt to scrape or extract website information in an abusive manner;
  • impersonate another individual or organisation;
  • submit false or misleading information;
  • infringe intellectual property rights;
  • use our website to distribute spam; or
  • use our name, content or systems in a manner likely to damage Keyholdings or third parties.

We may restrict or terminate access where we reasonably believe the website is being misused.

4. Service Engagements

Information displayed on this website is general in nature and does not constitute a binding offer to provide services at any particular price or on any particular terms.

A service engagement may be confirmed through:

  • a signed agreement;
  • accepted proposal;
  • statement of work;
  • insertion order;
  • purchase order accepted by us;
  • written email confirmation; or
  • another mutually agreed form of confirmation.

The scope, deliverables, fees, timelines and responsibilities for individual projects may be specified separately.

5. Client Responsibilities

Clients must provide accurate and timely information reasonably required for us to perform the services.

Clients are responsible for:

  • supplying accurate business information;
  • reviewing and approving campaign materials where required;
  • providing required account access;
  • maintaining valid payment methods;
  • responding to requests for information;
  • ensuring that products and services promoted by them are lawful;
  • ensuring claims contained in materials supplied to Keyholdings are accurate and substantiated;
  • obtaining necessary licences, permissions and approvals;
  • protecting their own account credentials; and
  • complying with applicable laws and third-party platform policies.

Delays caused by incomplete information, missing approvals, unavailable access or other matters controlled by the client may affect delivery schedules.

6. Advertising and Third-Party Platforms

Our services may involve third-party platforms such as search engines, social media platforms, advertising networks, analytics systems, hosting services and technology providers.

Those platforms operate independently from Keyholdings and maintain their own:

  • terms and conditions;
  • advertising policies;
  • account requirements;
  • algorithms;
  • verification processes;
  • billing systems;
  • moderation systems; and
  • privacy policies.

Keyholdings does not control decisions made by third-party platforms.

Accordingly, we cannot guarantee:

  • approval of an advertisement;
  • approval of an advertising account;
  • continued availability of an advertising account;
  • advertiser verification;
  • reinstatement of a suspended account;
  • particular advertising inventory;
  • specific keyword positions;
  • specific traffic volumes;
  • platform API access;
  • specific advertising costs; or
  • continued availability of any third-party feature.

Clients remain responsible for complying with the rules of platforms on which their advertising, content or services appear.

7. No Guarantee of Marketing Results

Marketing and advertising performance depends on many factors outside Keyholdings' control.

Unless expressly agreed in a written contract, Keyholdings does not guarantee any particular:

  • number of impressions;
  • clicks;
  • leads;
  • conversions;
  • sales;
  • revenue;
  • profit;
  • return on advertising spend;
  • return on investment;
  • cost per acquisition;
  • search engine ranking;
  • website traffic level;
  • audience growth; or
  • business outcome.

Forecasts, projections, estimates, case studies, benchmarks and previous results are provided for informational purposes and are not guarantees of future performance.

Advertising markets, algorithms, competition, consumer behaviour and platform policies can change without notice.

8. Advertising Budgets and Media Spend

Unless specifically stated otherwise in writing, fees charged by Keyholdings for professional services are separate from advertising or media spend paid to advertising platforms.

Clients are responsible for approved advertising expenditure and other third-party costs associated with their campaigns.

Where Keyholdings is authorised to administer advertising budgets on a client's behalf, campaign expenditure may vary due to platform billing practices, auction conditions, currency conversions, taxes or adjustments.

Clients should promptly notify us of any specific spending restrictions.

9. Compliance and Advertising Materials

Keyholdings seeks to operate campaigns in accordance with applicable advertising rules and platform requirements.

However, clients remain responsible for the legality, accuracy and substantiation of their:

  • products;
  • services;
  • offers;
  • landing pages;
  • pricing;
  • guarantees;
  • claims;
  • testimonials;
  • trademarks;
  • images;
  • videos; and
  • other materials supplied to Keyholdings.

We may refuse, pause or request modification of content or campaigns that we reasonably believe:

  • violate applicable law;
  • violate an advertising platform's policies;
  • infringe third-party rights;
  • contain misleading claims;
  • present material compliance risks; or
  • expose Keyholdings to unreasonable legal, regulatory or reputational risk.

10. Fees and Payment

Fees for professional services will be communicated through the applicable proposal, invoice, agreement or statement of work.

Unless otherwise agreed:

  • invoices are payable by the due date stated on the invoice;
  • third-party costs and advertising spend are separate from professional fees;
  • applicable taxes may be charged where required;
  • overdue payments may result in suspension of services; and
  • clients remain responsible for fees for work already performed.

Fees paid for work already performed are generally non-refundable except where required by applicable law or expressly agreed otherwise.

Nothing in these Terms limits mandatory consumer rights that cannot lawfully be excluded.

11. Taxes

Quoted fees may exclude VAT or other applicable taxes unless expressly stated otherwise.

The client is responsible for taxes, duties or charges applicable to the client or transaction, except taxes imposed directly on Keyholdings' income.

12. Intellectual Property

Keyholdings Materials

The Keyholdings website, branding, designs, text, graphics, software, processes, reports, templates, methodologies and other materials owned or developed by us are protected by intellectual property laws.

Unless authorised in writing, you may not copy, reproduce, modify, distribute, sell, license or commercially exploit our proprietary materials.

Client Materials

Clients retain ownership of intellectual property they provide to Keyholdings.

By supplying materials to us, the client grants Keyholdings a limited licence to use, reproduce, modify and process those materials to the extent reasonably necessary to perform the agreed services.

The client represents that it has the necessary rights and permissions to provide those materials.

Project Deliverables

Ownership and usage rights relating to custom deliverables may be specified in the applicable service agreement or proposal.

Unless otherwise agreed, Keyholdings retains ownership of pre-existing tools, processes, templates, methodologies, know-how and reusable technology used in producing deliverables.

13. Confidentiality

Where we receive confidential business information while delivering services, we will take reasonable measures to protect it and use it only for legitimate business purposes related to the engagement.

Clients must similarly protect confidential or proprietary information belonging to Keyholdings.

Confidentiality obligations do not apply to information that:

  • is already publicly available through no breach of an obligation;
  • was lawfully known before disclosure;
  • is received lawfully from another source;
  • is independently developed; or
  • must be disclosed by law or lawful authority.

Separate confidentiality or non-disclosure agreements may apply where agreed.

14. Personal Data and Privacy

Our processing of personal information through the website is described in our Privacy Policy.

Where Keyholdings processes personal information on behalf of a client, the parties may enter into additional data protection arrangements where required.

Clients must ensure that personal information supplied to us has been collected, used and disclosed lawfully and that all necessary notices and permissions have been provided.

15. Third-Party Links and Services

Our website or services may contain links to or integrate with third-party websites, platforms or services.

Keyholdings does not control these third parties and is not responsible for their:

  • content;
  • availability;
  • security;
  • privacy practices;
  • pricing;
  • policies; or
  • performance.

Use of third-party platforms is subject to their own terms.

16. Website Content

We take reasonable steps to keep website information accurate and current. However, website content may contain errors, omissions or outdated information.

Website content is provided for general informational purposes and should not be treated as legal, financial, accounting or other regulated professional advice.

You should obtain appropriate professional advice where necessary.

17. Service Availability

We may modify, update, suspend or discontinue parts of our website or service offerings from time to time.

We do not guarantee that the website will always be uninterrupted, error-free or continuously available.

Maintenance, security events, hosting problems or other technical issues may temporarily affect availability.

18. Suspension or Termination of Services

Subject to any specific service agreement, Keyholdings may suspend or terminate services where:

  • invoices remain overdue;
  • the client materially breaches an agreement;
  • continuing the engagement may violate law;
  • continuing the engagement may violate third-party platform requirements;
  • requested activity presents significant security or fraud concerns;
  • the client repeatedly fails to provide required information or approvals; or
  • continuing the relationship creates unreasonable legal or reputational risk.

Where reasonably practicable, we will attempt to communicate material service issues before suspension or termination.

Termination does not eliminate payment obligations relating to services already provided or costs already incurred.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an "as available" basis.

Except for obligations expressly stated in a written service agreement, we make no implied or express warranty regarding:

  • uninterrupted availability;
  • marketing performance;
  • commercial outcomes;
  • third-party platform decisions;
  • search rankings;
  • advertising approval;
  • sales;
  • revenue; or
  • profitability.

Nothing in these Terms excludes any warranty or legal right that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Keyholdings will not be liable for indirect, incidental, special, punitive or consequential losses arising from use of the website or services, including loss of profits, revenue, anticipated savings, goodwill, data or business opportunities.

Keyholdings will not be responsible for losses caused primarily by:

  • inaccurate information provided by a client;
  • client instructions;
  • client-controlled websites or systems;
  • third-party advertising platforms;
  • account suspensions or platform enforcement decisions;
  • changes in algorithms or advertising policies;
  • interruptions to third-party services;
  • cyber incidents outside our reasonable control; or
  • events beyond our reasonable control.

Unless a different liability limit is set out in a signed agreement, Keyholdings' aggregate liability relating to a particular service engagement will, to the extent legally permitted, not exceed the fees paid to Keyholdings for the affected services during the six months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

21. Indemnification

To the extent permitted by applicable law, a client agrees to indemnify and hold Keyholdings harmless against third-party claims, losses or expenses arising from:

  • unlawful products or services supplied by the client;
  • false or misleading information supplied by the client;
  • intellectual property infringement in client-provided materials;
  • violation of applicable law by the client;
  • unauthorised use of personal data supplied by the client; or
  • breach of these Terms or an applicable service agreement by the client.

This provision does not apply to losses caused by Keyholdings' own liability to the extent such liability cannot lawfully be excluded.

22. Force Majeure

Keyholdings will not be responsible for delay or failure caused by circumstances beyond our reasonable control, including:

  • internet or telecommunications failures;
  • government actions;
  • natural disasters;
  • war or civil disturbance;
  • labour disruptions;
  • epidemics or public emergencies;
  • cybersecurity incidents;
  • third-party platform outages;
  • changes in law or regulation; or
  • interruptions affecting major technology providers.

We will take reasonable steps to resume affected services where practicable.

23. Electronic Communications

By communicating with us electronically, you agree that business communications, notices, proposals and other documents may be provided electronically where permitted by law.

Electronic acceptance of proposals or other documents may create binding obligations where recognised under applicable law.

24. Changes to These Terms

We may revise these Terms periodically.

Updates will be posted on this page with a revised "Last Updated" date.

Changes will generally apply prospectively. Material changes affecting an existing contractual engagement will remain subject to the applicable service agreement and applicable law.

Continued use of the website after revised Terms become effective constitutes acceptance of the revised website Terms.

25. Governing Law and Jurisdiction

Unless another governing law or dispute resolution mechanism is expressly agreed in writing, these Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.

Subject to mandatory laws that apply to a particular user or transaction, disputes relating to these Terms will be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

Nothing in this provision removes consumer or statutory rights that cannot legally be waived.

26. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

27. No Waiver

Failure by Keyholdings to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

28. Assignment

You may not transfer your rights or obligations under a service agreement without our prior written consent, except where applicable law provides otherwise.

Keyholdings may transfer its rights and obligations as part of a corporate restructuring, merger, acquisition or transfer of business, subject to applicable law.

29. Entire Agreement

For website users, these Terms together with our Privacy Policy constitute the terms governing use of the website.

For paying clients, the applicable proposal, statement of work, service agreement and any other executed documents form part of the agreement between the parties.

Where there is a conflict between these website Terms and a specifically negotiated written client agreement, the client agreement will prevail for the relevant services.

30. Contact Us

Questions regarding these Terms may be sent to:

KEYHOLDINGS LLC FZ

Meydan Grandstand, 6th Floor Meydan Road, Nad Al Sheba Dubai, United Arab Emirates

Email: [email protected]

Website: keyholdings.org

Get In Touch

Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai

+012 345 67890

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